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Trianz provides a full-range of IT services covering strategy, implementation and ongoing maintenance to enable business results through technology leverage. Our IT services include specialized Custom Application Development, Application Maintenance, Testing, IT Service Management (ITSM), and Enterprise Services (Oracle, Ariba, and BI & DW).
Custom Application Development
Rapid market shifts, competitive dynamics, and cost pressures restrict businesses from realizing their full potential and threaten growth and even their existence. To stay ahead, businesses often need to launch new business initiatives, re-engineer existing products and applications for enhanced functionality and cost efficiency, and look for early adoption of new delivery models.
Leaders in this competitive space seek a partner to deliver customized experience in solutions, engagement models, tools, processes, and meaningful metrics. Trianz’s Custom Application Development Services help organizations to lead in their respective market segments. These leading organizations continue to thrive from delivering unique value by constantly innovating the products and services they offer.
Trianz provides a comprehensive range of Custom Application Development Services that provide organizational flexibility to meet fast changing business requirements and challenges. Extensive research and understanding of functional aspects give us the strategic edge for providing custom development services to global companies.
Application Maintenance
Fluctuating business demands, finite IT budgets, increasing complexity of applications, and high workforce turnover pose significant challenges for businesses to efficiently maintain and evolve their application portfolio to meet new business needs. Reliable application maintenance and support services enable businesses to free their internal resources in terms of staff, time, and budget to focus on their core business, increase the visibility and availability of their business applications, and enhance overall end-user satisfaction.
Trianz’s Application Maintenance and Support Services are designed to address customers’ needs for reliability, high availability, and evolving functionality of their existing business applications. Since an effective and fully utilized enterprise application portfolio is a clear competitive advantage for any business, our services are designed to effectively lengthen the business life of such application portfolios.
Testing
Trianz provides end-to-end quality assurance and testing services to companies globally. Our matured quality programs enable us to deliver an increasingly quality driven value proposition. Trianz has proven Test Processes and Methodologies that allow for an effective system of reviews, metrics-driven testing processes, and standardized documentation of test practices and usage of automation techniques. The testing capabilities span a multitude of application domains, technology areas, and testing types. With our structured testing methodologies, domain knowledge and diverse testing expertise, we help clients to realize faster testing cycles, reduced software development costs and shorter time to market.
IT Service Management
Trianz ITSM solutions provide IT tools that can detect, diagnose, remedy, and report application performance issues to ensure that infrastructure operations meet or exceed your business requirements. Trianz offers end-to-end customized design, implementation, and support for performance management, along with customized integration of performance monitoring tools with major business applications for meeting service level agreements. Trianz offers the following services under ITSM services:
- Implementation of ITSM processes in compliance with ITIL/ISO20000 requirements.
- Design and implementation of Configuration Management Database (CMDB).
- Custom integration of CMDB with other OMP tools.
- Automation of key ITIL processes with a fine blend of IBM and BMC Remedy technologies and custom built solutions.
- Custom implementation of Incident and Problem Management, Asset Management, Change and Configuration Management, Release Management, Capacity Management, and Service Level Management.
Enterprise Services
Trianz's enterprise services automate its customers' value chain through commercial off-the-shelf application packages. These Enterprise Services include package evaluation, selection, implementation, post-implementation support and development to version upgrades. Trianz’s rich business and technology expertise allow implementation of robust applications, low-risked upgrades, and dependable production support and quality deployment. Our Enterprise Services portfolio includes Oracle, Ariba, and Data Warehousing & Business Intelligence (BI & DW).
Our Enterprise Services are designed to provide customers with the skills, expertise, processes, tools, and methodologies necessary for ongoing management, customization, implementation, integration, migration, maintenance, and support for leading ERP, CRM, SCM, and ITSM packages.
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